Legal
Effective date: 6 August 2026
This Privacy Policy explains how Morphic handles personal information when you visit our website, use our products, or communicate with us. It is written to help you understand what information we collect, why we collect it, and the choices you have.
Information we collect
At Morphic, we collect information to provide, improve, and secure our services while delivering the best possible user experience. The types of information we collect include:
Information You Provide
When you create an account, contact us, or use our platform, you may provide:
Full name and profile information
Email address and contact details
Company or organization information
Login credentials (stored securely)
Billing and payment information (processed securely through trusted payment providers)
Customer support requests and communications
Feedback, survey responses, and feature requests
Documents, notes, files, and other content uploaded to your workspace
Information Collected Automatically
When you access Morphic, we automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent
Login timestamps
Usage analytics
Error logs and crash reports
Cookies and similar tracking technologies
This information helps us monitor performance, identify issues, enhance security, and improve the platform.
Third-Party Information
We may receive information from trusted third-party services such as authentication providers, analytics platforms, payment processors, or integrations you choose to connect with Morphic.
How we use information
We use the information we collect for legitimate business purposes, including:
Creating and managing your account
Providing access to Morphic's products and services
Authenticating users and preventing unauthorized access
Personalizing your workspace and user experience
Improving product features and functionality
Responding to customer support requests
Sending important service announcements and security notifications
Processing payments and subscriptions
Detecting fraud, abuse, and suspicious activity
Monitoring platform performance and reliability
Complying with legal and regulatory obligations
We only use your personal information where we have a lawful basis to do so, including your consent, contractual necessity, legitimate interests, or legal compliance.
Product data and roles
Morphic is designed to help teams organize, collaborate, and manage information securely.
Workspace Ownership
When an organization creates a Morphic workspace, the organization acts as the data controller for the information stored within that workspace. Workspace administrators determine:
Who can access workspace data
Permission levels for members
Data sharing settings
Retention policies
User management
Morphic acts as a data processor, handling information according to the instructions provided by the workspace owner.
User Responsibilities
Users are responsible for ensuring that the information they upload complies with applicable laws, organizational policies, and third-party rights.
Data Storage
Workspace data is stored securely using industry-standard infrastructure designed to provide high availability, redundancy, and protection against data loss.
Your Workspace, Your Data
Your information belongs to you.
Morphic does not claim ownership of the content you create or upload. You retain all rights to your documents, files, notes, projects, and other workspace content.
You can:
Access your information at any time
Export your workspace data where supported
Update inaccurate information
Delete your content
Close your account if you no longer wish to use the service
Our goal is to ensure that your data remains secure, accessible, and under your control.
Your workspace, your data
Morphic is designed to help teams organize information already generated by their work. Workspace owners remain responsible for deciding what information is added, shared, or retained.
Sharing and security
We value your privacy and never sell your personal information.
We may share information only in the following situations:
Service Providers
We work with trusted vendors that assist with:
Cloud hosting
Data storage
Payment processing
Email delivery
Customer support
Analytics
Security monitoring
These providers may only access information necessary to perform services on our behalf and are required to maintain appropriate security measures.
Legal Requirements
We may disclose information if required to:
Comply with applicable laws
Respond to lawful government requests
Protect our legal rights
Prevent fraud or security threats
Enforce our Terms of Service
Security Measures
Morphic protects your information using industry-standard safeguards including:
Encryption in transit (TLS)
Encryption at rest
Secure authentication
Role-based access controls
Regular security monitoring
System logging and auditing
Backup and disaster recovery procedures
Although we implement strong security practices, no online service can guarantee absolute security.
Your choices
Depending on your location and applicable privacy laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Receive a copy of your personal information
Withdraw consent where processing is based on consent
Manage marketing communication preferences
You may update your account information directly through your account settings or contact our privacy team for assistance.
If you choose to delete your account, certain information may be retained where required by law or for legitimate business purposes.
Contact
If you have questions about this Privacy Policy or how Morphic handles your personal information, please contact us:
Email: privacy@morphic.io
For data protection requests, account privacy concerns, or security-related inquiries, our privacy team will respond as promptly as possible in accordance with applicable laws.